GVEC – Customer Service – Update Your Account

Update Your Account Information:
GVEC’s Automated Outage Reporting System is designed to eliminate wait times in the event of an outage. When you call to report an outage, the automated system recognizes your phone number and through the computerized mapping network, pinpoints your location and backtracks to find the source of the problem. In order for the system to work effectively, we need your correct phone number(s) to identify your account when you call in. Please update your account information below.

Please click here for more information on Outage Reporting.

Name*
E-mail*	If you do not have an email address please type “None” in the e-mail box and enter a telephone number.
Address
City		Zip Code
Member Number	Your member number is the account number on your bill, less the last two digits. For example, if the account number on your bill is 1234567-01, you should enter 1234567 in the member number field.

Phone Number	Meter Number
If you have only one meter you only need to list your phone number and meter number in the first "Phone Number" and "Meter Number" blanks. If you have multiple meters, please try to submit a separate phone number for each meter location. If you only have one phone number to use for several meters please submit those meter numbers in the blanks across from the respective phone number. *When you call in to report an outage, additional information may be required to locate exact meter affected.

Enter your comments in the space provided below:

If this form doesn't fit your situation, please submit a comment, email us at info@gvec.org, or give us a call.

Be assured that GVEC will not use your phone numbers for any purpose other than Cooperative business and that your personal information will be protected by our privacy policy.

The information provided on this website is for informational purposes only,
and is subject to change. The official documentation can be obtained by
contacting the GVEC headquarters office at 800-223-4832.

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P.O. Box 118

Gonzales, TX 78629

800-223-GVEC

info@gvec.org