Report an Outage
If this is a life-threatening emergency, call 911.
To view a map with current outages, click here.
To report an outage by phone, call 800.223.4832 and have the service address, meter number or account number handy. If your call is answered by our automated system, please know that it is the same as speaking with a Customer Service Representative: your report will be sent immediately to our 24/7 Control Center.
Use SmartHub. Log in and click Report an Outage. We’ll already know your service location.
Use TextPower to send us a text message.
Did you know GVEC offers more than electricity? Learn about our other services: AC/Heating sales and service, high-speed wireless and Fiber optic Internet service, solar technology and more.