Effective 01/01/2001

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available throughout our Web site.

The Information We Collect

This notice applies to all information collected or submitted on the GVEC Web site and self-service customer service portal. On some pages, you can submit meter readings or contact us with your comments or questions. The types of personal information collected at these pages include, but are not limited to:

  • Name
  • Email address
  • Phone number
  • Fax Number
  • Member Number
  • Account Numbers
  • Meter Numbers
  • Meter Readings
  • Reading Dates
  • Comments
The Way We Use Information

We use the information you provide about your meter readings only to record your meter readings and respond to you when necessary. We do not share this information with outside parties.

We use return email addresses and other contact information to answer the contacts we receive. Such addresses and contact information are not used for any other purpose and are not shared with outside parties.

We use cookies only to make our Web site and self-service customer service portal more efficient and to make it easier for you to submit your meter reading. In the case of the meter reading submission, you have the option of disabling the cookies storing your information.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children’s Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Web site or self-service customer portal from those we actually know are under 13.

How You Can Access Or Correct Your Information

We currently do not store any personally identifiable information about you, other than what is normally collected from members in the conduct of standard cooperative business.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at 800.223.4832 or send us an email at info@gvec.org.

The information provided on this website and the self-service customer service portal is for informational purposes only, and is subject to change at any time. The official documentation can be obtained by contacting the GVEC headquarters office at 800.223.4832.

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