IMPORTANT NOTICE:

Due to the rise of COVID-19 cases within our service territory, GVEC has temporarily closed all customer service lobbies, but is accepting in-office visits by appointment. Drive thru lanes will remain open for our customers' convenience at this time. You may also continue to call us for assistance or visit our websites and self-service portals to conduct business with us.

Did you participate in Peak-Time Payback this year from May 31 to Sept. 30? If so, GVEC’s got a special “treat” coming your way this month: a $30 Payback credit on your October electric bill—no trolling for candy required!

What is Peak-Time Payback?

Peak-Time Payback is the latest GVEC peak time rewards program. It helps Cooperative members curb household electricity usage during highest-use times along the grid. These times, officially known as “peak times,” occur twice daily (6 to 9 a.m. and 3 to 7 p.m.). Peak-Time Payback focuses on cutting usage during afternoon peaks, when people are coming home from work and school, starting dinner, running appliances, turning on the TV, etc. ERCOT uses GVEC’s share of energy across the state grid during June-September peak times to determine our transmission costs the following year. Cutting back overall use during this window can help keep rates stable for everyone. Participants earn a one-time $85 bill credit for signing up and a $30 bill credit each year they’re enrolled from May 31 to Sept. 30.

How Can I Participate in the Latest GVEC Peak Time Rewards Program?

Enrollment in Peak-Time Payback requires an internet-connected, “smart” or “learning” thermostat. GVEC Home® sells two Peak-Time compatible brands: Nest® and the ecobee SmartThermostat with voice control. Both thermostats not only make you eligible for Peak-Time Payback but can also save you significant costs on heating and cooling bills! Besides your Payback rewards, you’ll also enjoy yearly savings that can last as long as the thermostat.

Join Now for Instant Payback

Maybe you weren’t enrolled in Peak-Time Payback for 2020 and are feeling left out. Well, you’ve got plenty of time to enroll for 2021! Just sign up by May 31, 2021 to earn a $30 credit next October. Best of all, you’ll instantly earn an $85 bill credit no matter when you enroll. If you don’t have a qualifying Nest or ecobee thermostat, call GVEC Home at 866.684.2359 to find out about getting one!

When you join this latest GVEC peak time rewards program, you’ll get an instant $85 bill credit, year-round savings on your heating and cooling bills, and another $30 bill credit after you complete the first year.

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